man standing in front of people sitting beside table with laptop computers

Employee Self Service Platform

A one stop platform for seamless communication. A platform that can be accessed by the employees, their managers and the HR team to set personalized goals and expectations, track projects/tasks, record performance ratings etc. It will also serve as a platform for sharing resources, scheduling training sessions etc. for personal and professional growth.

UI/UX Design Case Study
Client

People Tech

My Role

UI/UX Designer

Overview

Identify S.M.A.R.T. Goals that the employee is responsible for accomplishing by the next formal performance review. These goals agreed to between the Reporting Manager and Employee should be Specific, Measurable, Achievable, Relevant and Time bound. Employees will be evaluated on the basis of the following attributes during performance reviews:

  • Specific – target a specific area for improvement.

  • Measurable – quantify or at least suggest an indicator of progress.

  • Assignable – specify who will do it.

  • Realistic – state what results can realistically be achieved, given 
the available resources.

  • Time-related – specify when the result(s) can be achieved.

My Design Process

Here is the standard UX design process that I followed. It is a continuous process that includes research, prototyping, testing, and refining.

Discover
  • Identifying Problem

Define
  • Personas

  • Empathy Mapping

Ideate
  • User flow

  • Wireframing

Design
  • Style Guide

  • Visual Design

  • Prototypin

Test
  • Usability Test

  • Gather Feedback

Identifying the Problem

Highlighting the Pain points of the users

Employee
  • No clear expectations
    Lack of interest

  • Unaware of his/her strengths and weakness

  • Unaware of scopes available for professional growths

  • No proper Guidance or resource to refer

  • Inability to set clear goals and expectations for each member

  • Failure to bridge communication gaps in the team

  • Failure in taking calculated risks
    Inability to explain project/task goals

  • Failure to handle pressure
    No efforts made for team motivation

  • Lack of Communication

  • Differing agendas
    Insensitivity to the challenges of change

  • Poor planning and leadership

  • Poor processes

  • Lack of commitment

  • Misclassifying employees

  • Incorrect assessment of performance

  • Oversight of employee grievances

  • Inability to identify basic criteria for a job

  • Failure in earning trust

  • Choosing incorrect parameters for performance review

Reporting Manager
Organization
Business Unit Head/HR

User Persona

Understanding the target users

Empathy Mapping

Identifying the thought and feeling of the employees

User Flow

Interaction flow for the following users

Color and Typography

Defining the style guide

Interface Designs

High Fidelity UI mockups