Employee Self Service Platform
A one stop platform for seamless communication. A platform that can be accessed by the employees, their managers and the HR team to set personalized goals and expectations, track projects/tasks, record performance ratings etc. It will also serve as a platform for sharing resources, scheduling training sessions etc. for personal and professional growth.
UI/UX Design Case Study
Client
People Tech
My Role
UI/UX Designer
Overview
Identify S.M.A.R.T. Goals that the employee is responsible for accomplishing by the next formal performance review. These goals agreed to between the Reporting Manager and Employee should be Specific, Measurable, Achievable, Relevant and Time bound. Employees will be evaluated on the basis of the following attributes during performance reviews:
Specific – target a specific area for improvement.
Measurable – quantify or at least suggest an indicator of progress.
Assignable – specify who will do it.
Realistic – state what results can realistically be achieved, given the available resources.
Time-related – specify when the result(s) can be achieved.
My Design Process
Here is the standard UX design process that I followed. It is a continuous process that includes research, prototyping, testing, and refining.
Discover
Identifying Problem
Define
Personas
Empathy Mapping
Ideate
User flow
Wireframing
Design
Style Guide
Visual Design
Prototypin
Test
Usability Test
Gather Feedback
Identifying the Problem
Highlighting the Pain points of the users
Employee
No clear expectations
Lack of interestUnaware of his/her strengths and weakness
Unaware of scopes available for professional growths
No proper Guidance or resource to refer
Inability to set clear goals and expectations for each member
Failure to bridge communication gaps in the team
Failure in taking calculated risks
Inability to explain project/task goalsFailure to handle pressure
No efforts made for team motivation
Lack of Communication
Differing agendas
Insensitivity to the challenges of changePoor planning and leadership
Poor processes
Lack of commitment
Misclassifying employees
Incorrect assessment of performance
Oversight of employee grievances
Inability to identify basic criteria for a job
Failure in earning trust
Choosing incorrect parameters for performance review
Reporting Manager
Organization
Business Unit Head/HR
User Persona
Understanding the target users
Empathy Mapping
Identifying the thought and feeling of the employees
User Flow
Interaction flow for the following users
Color and Typography
Defining the style guide
Interface Designs
High Fidelity UI mockups